Terms & Conditions

Starstruck Studios Policies:

Tuition and Payment Policy

Fees are dues by the/on the 1st week of term which is divided into 6/7 week payment instalments based on the academic year. Notification will be given in advance for each term. To reserve your place in the class (es) you have selected, your first term payment is due upon registration subsequent payments will be due when notified of new term.

A receipt will be issued for every payment that is made to Starstruck Studios.

If you wish to withdraw from a class, we ask you to please notify us.

Tuition and costume fees are Non-Refundable and Non-Transferable after the first class.

Starstruck Studios reserves the right to cancel any class (es) that fail to meet our minimum enrolment requirement. In the event of such a cancellation, you will firstly be offered an alternative class place. If a suitable alternative class place is not available, you will be refunded for any remaining classes in the term.

Attendance Policy

At Starstruck Studios, we take great pride in the professional standards, and commitment levels of all our staff and students. Our children’s program is a 33 week program and we encourage you to commit to teachers and fellow students to attend class promptly and consistently so every class is as beneficial, productive and enjoyable for everyone involved.

We would greatly appreciate it if you could notify us if you are going to be absent from class. If a student is absent from class for two consecutive classes you will be contacted by Starstruck Studios.

Information for Parents

We encourage everyone to support and encourage all of our dancers, even those not related to you. Always give positive but realistic feedback to your child. Let them be proud of their own work, performance and effort.

The teachers place is in the studio. Please do not interrupt teachers during class time. If you need to consult with them directly we will be happy to make an appointment for you at an appropriate time.

Have a great time watching your children grow and learn! We will hold regular “watching classes” throughout the year to show you what we have been learning in class. We also encourage parents to discuss with their child what they have learned in class.

We ask that children arrive a reasonable time before their class. Children will not be supervised by staff before their class begins. Children should line up outside class in the designated area and not enter their class without teacher’s permission. Please bring your child to the toilet before class begins. Children should place all their belongings in their bag when entering the class. All belongings should be labelled to avoid anything being misplaced or lost. Dressing rooms / toilets are available to use and we ask to use them to dress your child and keep corridors and waiting areas safe for health and safety reasons.

At the end of class the students will line up inside the class and be brought to the designated area. No child is allowed to leave the class without the teacher’s permission. We ask you to be patient while we establish a safe routine over the first few weeks of class. Younger students will be called to leave the class when the teacher sees a parent/guardian for each student. We have found this is the best way to ensure your child’s safety and ask you to follow this procedure religiously. If your child is going to be collected by someone who would not usually collect your child we ask you to let us know in advance. If we are not aware of prior arrangements we will contact you by telephone before child is released.

Please be punctual about collecting your child. It is common that a child can become upset if a parent is late. If you are running late we ask you to inform us by phone so that we are aware of this and can let the student know.

Most of the time our students come into the room right away and never look back. Sometimes children aren’t ready for a teacher/child class. They may not be ready for this kind of group learning environment and need a little more time. As parents, we won’t know until we try, but if this does happen please accept the advice of the class teacher and perhaps try again in a few months’ time. Please remember that it sometimes takes a few weeks in order for a child to warm up to the idea, even if they LOVE to dance. If we feel that your child is not ready for a dance class we will inform you as soon as possible. We will do our very best to encourage your child to join in with the class however if we feel that the child is not ready we do not believe in forcing children to stay in the class. Parents are permitted to wait outside the class but are not allowed to wait in the class.

Code of Conduct, Dancers

1. Have fun!

2. Respect your classmates and instructors – Remember you are a team.

3. Talking in rehearsals or classes is disrespectful and prevents everyone from learning.

4. Dress appropriately at all times.

6. Do not make negative comments to or about anyone.

7. Come to classes and rehearsals prepared. This is called “work ethic”. Always give 100% effort.

This is called “heart”. This will pay off in the end, I promise.

8. No sitting down in class or rehearsal, unless asked to by your teacher. Even if you are not dancing

during a particular sequence, you could practice at the back of the class.

9. Tell your teacher before rehearsal if you are ill or have an injury.

10. Work together as a team. Support each other with positive feedback. Remember that everyone will have his or her time in life to shine.